Last Updated: August 2025
RBT Rainbow Behavior Therapy Corp ("we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information
when you visit our website https://www.rbtrainbowtherapy.com, request our therapy services, or
communicate with us, including through phone, email, or SMS.
By using our services, you agree to the terms described here. If you sign up for our messaging service,
you consent to receive informational messages from us, including updates, appointment reminders,
and service notifications.
Message frequency may vary based on your preferences and interactions. Message and data rates
may apply depending on your mobile service provider.
To get help, reply HELP, call us at 786-970-3830 or 786-429-1388, or visit
https://www.rbtrainbowtherapy.com/privacy-policy. To opt out, reply STOP to any message.
1. Information We Collect
Information you provide directly:
- Contact details: name, address, phone number, and email address.
- Service-related details: therapy needs, location of services (home, school, daycare, community, or our
office).
- Billing and payment details: billing address, payment method, and transaction history.
- Communications: messages sent via email, phone, contact forms, or SMS.
Information collected automatically:
- Usage data: IP address, browser type, pages visited, date and time of access.
- Device information: operating system, screen resolution, language settings.
- Cookies and tracking technologies.
Information from third parties:
We may receive information from payment processors, insurance providers, referral sources, and
service partners to facilitate therapy services and improve service delivery.
2. How We Use Your Information
We use your personal information to:
- Provide and manage ABA therapy and related behavioral health services.
- Process payments, issue invoices, and manage accounts.
- Schedule therapy sessions, consultations, and assessments.
- Send service updates, appointment reminders, and important notices.
- Respond to inquiries and provide client support.
- Improve website functionality, performance, and security.
- Comply with legal, ethical, and regulatory requirements.
3. SMS Messaging Terms
By signing up for RBT Rainbow Behavior Therapy Corp's messaging service:
- You consent to receive informational text messages from us.
- Message frequency may vary depending on your preferences and interactions.
- Standard message and data rates may apply from your mobile carrier.
- To stop receiving messages, reply STOP at any time.
- For assistance, reply HELP or call us at 786-970-3830 | 786-429-1388.
4. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Service providers and contractors who help us deliver therapy services (e.g., billing, IT support,
scheduling software).
- Insurance companies and funding sources, as required to process claims and services.
- Legal and regulatory authorities when required by law.
- In connection with a business transfer, such as a merger or acquisition.
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences and settings.
- Analyze traffic and user interactions.
- Improve site performance and personalize content.
You may disable cookies in your browser, but some features may not function properly.
6. Data Security
We take reasonable technical, administrative, and physical measures to protect your personal
information. However, no method of transmission or storage is 100% secure.
7. Data Retention
We keep your personal information only as long as necessary to:
- Provide our therapy services.
- Comply with legal and insurance obligations.
- Resolve disputes and enforce agreements.
8. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent where applicable.
To exercise your rights, contact us using the details below.
9. Children’s Privacy
While our therapy services are designed for children and young adults up to age 21, we do not
knowingly collect personal information directly from children without parental or guardian consent.
All information is collected and processed in compliance with applicable privacy and healthcare
regulations.
10. HIPAA Compliance
RBT Rainbow Behavior Therapy Corp complies with the Health Insurance Portability and Accountability
Act (HIPAA).
This means that any Protected Health Information (PHI) you provide to us is safeguarded according to
federal standards.
We use administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and
security of your PHI.
We will only use or disclose your PHI as permitted by law, including for:
- Treatment: coordinating and providing your ABA therapy services.
- Payment: billing, claims processing, and insurance coordination.
- Healthcare operations: quality improvement, training, and compliance activities.
We will not use or disclose your PHI for any other purposes without your explicit written authorization.
11. Contact Us
RBT Rainbow Behavior Therapy Corp
Phone: 786-970-3830 | 786-429-1388
Website: https://www.rbtrainbowtherapy.com
12. Changes to This Policy
We may update this Privacy Policy from time to time.